diff --git a/src/views/users/router.ts b/src/views/users/router.ts
index 034df2b93..5acee62e8 100644
--- a/src/views/users/router.ts
+++ b/src/views/users/router.ts
@@ -43,7 +43,7 @@ export async function loadUserRoute({
       },
     };
   }
-  const parsedDid = utils.parseNodeId(did);
+  const parsedDid = utils.parseNodeId(decodeURIComponent(did));
   if (!parsedDid) {
     return {
       resource: "error",